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Back Order Policy

(updated 1/08/2022)
Introduction
By visiting, viewing, or ordering from our website you agree to acknowledge and be bound by the Terms and Conditions outlined in this agreement. This Agreement outlines the trading Terms and Conditions bound to the “company” (WheelsAPE Industries Australia Pty Ltd. )ABN: 20 645 380 721 transactions incorporating but not limited to online, fax, phone, and email orders.
Furthermore, this agreement outlines specific terms of use applicable to all aspects of our website. The words “we”, “us”, “The Company”, mean WheelsAPE Industries Australia Pty Ltd. ABN: 20 645 380 721 of “172 Canterbury Road, Bayswater North VIC 3153 Australia”. The words "Customer" “you “and "your" refer to registered users, dealers, customers, resellers, associates, suppliers, or general public visitors to our Web Site.
We may amend this Agreement at any time at our discretion by posting the amended terms on our Site. Any amendments to this document will be posted in the online News facility and welcome page. Except as stated below, all amended terms shall automatically be effective immediately after they are posted in the online News facility.
Governing Law
The Terms and Conditions of this agreement are governed by the applicable statutory rules and regulations enforced by the Federal Government of Australia and the applicable State Government of the user purchasing the goods.
Intended Use
All material including but not limited to text, images, multimedia, advertisements and downloadable content is published by us and made available to worldwide audiences. If you access this website outside of Australia, you do so at your own risk and you must comply with the rules and regulations enforced by your respective jurisdiction.
You agree differing terms and conditions exist between local (Australia) and international customers.
The general public of all ages may view all publicly available material and only copy it for personal use. You may only use material for commercial purposes when you have prior written consent from WheelsAPE Industries Australia Pty Ltd. ABN: 20 645 380 721.
Registered users may be but not limited to general public, employees or representatives of companies, associations, governments or any other corporate entity.
Disclaimer and Limitation of Liability
All material on our website is provided to you "as is" and "as available". We do not warrant or guarantee the accuracy, adequacy or completeness of this material, and expressly disclaim liability for mistakes, misleading or absent information.
To the maximum extent permissible by law and unless otherwise specified, we do not warrant, guarantee or make any representations and warranties of any kind, whether express, implied or statutory.
To the maximum extent permissible by law and unless otherwise specified, we do not warrant, guarantee or make any representations and warranties of any kind, whether express, implied or statutory.
Whilst we promise to actively combat malicious activities, we do not warrant, guarantee or make any representations our website will be safe from such behaviour including but not limited to viruses, hackers or denial of service attacks. Furthermore, we do not warrant, guarantee or make any representations that our website will be fully accessible at all times and disclaim any loss or damages as a result of it being unavailable.
To the maximum extent permitted by law, we disclaim liability for any damages, including, without limitation, direct or indirect, special, incidental, compensatory, exemplary or consequential damages, losses or expenses, including without limitation lost or misdirected orders, lost profits, lost registrations, lost goodwill, or lost or stolen programs or other data, however caused and under any theory of liability arising out of or in connection with (1) use of this site, or the inability to use this site by any party; or (2) any failure or performance, error, omission, interruption, defect, delay in operation or transmission; or (3) line or system failure or the introduction of a computer virus, or other technical sabotage, even if we or our employees or representatives are advised of the possibility or likelihood of such damages, losses or expenses.

According to the promotion sale, a certain percentage backorder discount should be given on all back ordered items as a way to say thank you for waiting at the time. A back-order reference code (SEB) will be sent to the customer’s email after the back order is confirmed.
You may also add to your back order if you do so within two weeks of our ETA date.

Notification and Payment

The back-order invoice with reference code will be emailed to you around 3 days before your back orders become available. You will have 5 working days window to complete the payment before the back-order discount becomes invalid.

Shipping

We will ship your order as soon as back ordered product is available. If there is an in-stock item and a backorder item on your order, our standard policy is to ship the order complete. If you would like us to ship the in-stock product(s) first, please contact us.WheelsAPE contact us Partially shipping your order may incur additional shipping fees.


Click here for more information about the shipping and return policy. WheelsAPE shipping policy.

Cancellation / Termination

If your payment is not completed within the invoice payment window period, the back-order discount might be invalid.
Should you decide not to keep the back order, please contact us wheelsape contact us . We can cancel your backorder, add or remove an item or items, change the shipping method, etc. before your order is in shipping.

Backorder ETAs

Due to current supply chain issues, Covid-19, increased shipping times, high demand, etc. backorder ETAs are extended. Most of our manufacturers are either not providing us backorder ETAs at all, or backorder ETAs we are provided are unreliable.

  • Please understand that backorder ETAs, by definition, are estimates and cannot be guaranteed.
  • Please understand that in most cases, we will not be able to provide a backorder ETA with any degree of certainty nor will we be able to provide ETA updates regularly. In most cases, the shipments we receive will come when they come with little or no prior warning.